Refund Policy

We want you to be completely satisfied with your Winott experience.

1. Money-Back Guarantee

We offer a 7-day money-back guarantee for all new subscriptions. If you are not satisfied with our service within the first 7 days, you are eligible for a full refund.

2. Requesting a Refund

To request a refund, please contact our support team with your order details and the reason for the request. We aim to process all refund requests within 24-48 hours.

3. Exclusions

Refunds may not be granted if:

• The request is made after the 7-day guarantee period.
• There is evidence of terms of service violation.
• The issue is due to user hardware or internet connection limitations not related to our service.